Regulations

STATUTE

1. The seller of PRIMA DONNA FASHION Magdalena Marszalik ul. Zakopiańska 152 34-700 Rabka Zdrój. NIP: 7352752820 REGON 120835750
2. Buyer - each entity submitting the Order.
3. Consumer - a natural person who performs a legal transaction with the Seller - a contract of sale, not directly related to its business or professional activity (Article 221 of the Civil Code).

4. Regulations - these regulations.
5. Goods - a movable item, available for sale.
6. Order - the Buyer's declaration of intent aimed at concluding a distance sale agreement for the Goods, specifying at least the type and number of Goods.

§ 2 General provisions

1. The Regulations define the rules for the conclusion and performance of the contract for the sale of Goods, in particular, they satisfy the Act on consumer rights.
2. Contact the seller by e-mail: shebijouhe@gmail.com or by phone: 509262334
3. The subject of sale are the Goods presented by the Seller at the time of placing the Order.
4. All Goods are free from defects and their author
and the contractor is the Seller.
5. The Seller is responsible for the quality of the Goods and their compliance with the description and photo.

6. The Seller sells via e-mail or telephone contact in Poland and other countries
countries

§ 3 Costs

1. All prices of the Goods are given in Polish zlotys and include VAT. Prices do not include delivery costs.
2. Information about the price for the Goods is binding on the Buyer upon receipt of the e-mail. The Seller and the Service Provider are not responsible for failure to deliver an e-mail about placing an order for independent reasons - such as providing an incorrect e-mail address, hitting the message in spam.
3. The Buyer pays the price for the Goods to the Seller.
4. Payments can be made by bank transfer to the seller's bank account: Bank POCZTOWY, PRIMA DONNA FASHION Magdalena Marszalik, 27 1320 1537 3938 4041 2000 0001

5. The Buyer should pay for the Goods together with the delivery costs on an individually agreed date. The payment date for the order depends on
d individual time needed to complete the ordered item. In the event of non-payment within this period, the Service Provider sends an e-mail to the Buyer with a request to pay for the Order and to send a confirmation of the transfer.
6. The Seller has the right to change the price of the Goods, introduce and withdraw the Goods, grant discounts on individual Goods and carry out and cancel promotions. However, this does not in any way limit the rights acquired by the Buyers; ie the changes do not apply to Orders that have been submitted.
7. Information on delivery costs: Polish Post, registered priority PLN 9, Parcel Locker PLN 9. It is binding from the moment of submitting the Order.

§ 4 Placing Orders

1. Orders are placed by e-mail. Buyers and sellers agree on the details of an individual order by e-mail correspondence.

§ 5 Execution of Orders

1. The Order processing procedure starts after the payment of the price is credited to the Service Provider's account.
2. The Seller sends the Goods to the Buyer in
the deadline set for each Product, this date is given in e-mail correspondence and / or by phone.
3. In the event of a possible longer duration of the Order, the Buyer is immediately informed about it by the Seller - at the same time, the Seller indicates a new date for the Order.
4. If the Buyer is a Consumer, the Seller shall deliver the Goods to the Buyer, not later than thirty days from the date of concluding the contract, unless the contract provides otherwise.
5. The Seller delivers the Goods via: Poczta Polska, Parcel Locker
6. The place of performance by the Seller is the place of receipt of the Goods (delivery address) indicated by the Buyer in the Order submission procedure.
7. When collecting the parcel delivered by the courier, the Buyer is obliged to examine it (pursuant to Article 545 § 2 of the Civil Code). In the event of damage to the shipment, the Seller recommends drawing up a damage report in the presence of the deliverer and informing the Seller about it immediately. No report was drawn up
damage is not tantamount to the expiry of the Consumer's right to file a complaint regarding damage caused during the shipment; the protocol is, however, helpful in the complaint procedure. The lack of a shipment damage protocol may make it difficult for the Consumer to pursue any claims from the Seller and to determine the person responsible for the damage to the shipment. Complaints regarding damage caused during the shipment submitted by Buyers who are not Consumers, without the attached damage report, will not be considered.

§ 6 Warranty and guarantee

1. The Seller is liable to the Buyer for physical or legal defects of the purchased Goods (warranty), on the terms set out in the Civil Code, in particular in the provisions of art. 556 and art. 5561-5563 KC.
2. The Buyer has the right to file a complaint under the warranty for the purchased Goods.
3. The complaint may be submitted by e-mail to the following address: shebijouhe@gmail.com, in writing by post to the address of the company's branch: Prima Donna
Fashion Magdalena Marszalik. ul. Zakopiańska 152 34-700 Rabka Zdrój
4. When submitting a complaint, the Seller recommends providing the Buyer's contact details, a detailed description of the reasons for the complaint and demands towards the Seller, as well as attaching the sales document or its photocopy. Complaints submitted by a Buyer who is not a Consumer, without
of the attached sales document will not be considered.
5. If it is necessary to supplement any deficiencies in the complaint - the Seller will immediately contact the Buyer in the manner indicated in § 2 sec. 2 of the Regulations.
6. The Buyer who exercises the rights under the warranty is obliged to deliver the defective item to the Seller.
7. Complaints under the warranty are considered in accordance with the content of the Civil Code.
8. In the complaint procedure, the Seller does not provide for the possibility of out-of-court settlement of the dispute.
9. The Buyer may exercise the rights under the warranty for physical defects of things, regardless of the rights resulting from the guarantee.
10. Buyer's rights under the title
The warranty does not limit the Buyer's rights resulting from the guarantee granted by the guarantor - on the terms specified in the guarantee document, provided that such document is attached to the Goods.
11. The method of realization of the guarantee is determined by the guarantor in the guarantee document. The warranty period is two years from the date of delivery of the Goods to the Buyer, unless the warranty document states otherwise.

§ 7 Withdrawal from the contract

1. The consumer may withdraw from the contract of sale of Goods purchased from the Seller without giving a reason, by submitting an appropriate statement within fourteen days from the date of delivery of the Goods (i.e. from the date of taking possession of the goods by the Consumer or a third party designated by him other than the carrier. ). To meet this deadline, it is enough to send a statement before its expiry.
2. The procedure of withdrawal from the contract of sale of Goods is carried out by the Service Provider on behalf of the Seller.
3. When withdrawing from the contract of sale of the Goods, the Consumer may use the model declaration
on the product page.
4.The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
1) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;
2) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package has been opened after delivery;
3) in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items.
5. In the event of withdrawal from the contract, the Consumer is obliged to return the Goods to the Seller immediately, but not later than 14 days from the date on which he withdrew from the contract.
6. The consumer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary
to establish the nature, characteristics and functioning of the Goods.
7. In the event of withdrawal from the contract, the Service Provider returns all payments received from the Consumer, including the costs of delivering the Goods to the Consumer (except for additional costs resulting from the delivery method chosen by the Consumer other than the cheapest standard
the method of delivery offered by the Seller and the costs of online payments made by PayU), immediately, and in any case not later than 14 days from the date on which the Service Provider was informed about the Consumer exercising the right to withdraw from the contract.
8. The reimbursement is made using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer expressly agreed to a different solution.
9. The Service Provider may withhold the reimbursement until receipt of the Goods or until proof of its return is provided to the Service Provider, depending on which event occurs first.
10. The consumer bears the be
indirect costs of returning the Goods - in accordance with the carrier's price list, with the help of which the Consumer delivers the returned Goods to the Seller, i.e. the Consumer sends the Goods back to the Seller at his own expense, which is not returnable.
11. A buyer who does not have the status of a Consumer is not entitled to withdraw from the contract within fourteen days. For such Buyers, the terms and dates of withdrawal from the contract are governed by